Enterprise workloads · Microsoft Azure · Microsoft

SAP Workloads on Azure

The Azure experience for running SAP — where downtime is measured in business days, and every UX decision touches mission-critical operations.

Azure Center for SAP solutions overview — create or register SAP systems on Azure

Role: Lead product designer
Scope: SAP on Azure portal experience
Stakeholders: Azure · SAP · Enterprise customers
Output: Provisioning, monitoring, and lifecycle flows

01 · Problem

Two enterprise worlds, one customer journey.

Customers running SAP on Azure were operating across two complex platforms with very different mental models. The hand-offs — provisioning, monitoring, patching, scaling — were where business risk and cognitive load piled up.

02 · Challenge

Design for business continuity, not just usability.

SAP workloads run finance, supply chain, and operations for Fortune 500 enterprises. The UX had to respect SAP's operational conventions while making Azure's elasticity and tooling feel native to the SAP basis team.

Reconcile Azure and SAP terminology, lifecycle, and role models
Make provisioning and monitoring legible to SAP basis admins
Reduce risk during scaling, patching, and disaster-recovery moments

03 · Process

Joint design with SAP-native teams.

Partnered with SAP-native customers and the Azure SAP engineering org to map the real lifecycle of an SAP workload on Azure, then designed surfaces that wrapped the right Azure primitives in SAP-aware framing.

Co-design sessions with enterprise SAP basis and operations teams
Cross-org alignment with SAP and Azure engineering leadership
Pattern work for provisioning, monitoring, and lifecycle operations

04 · Results

SAP on Azure as a first-class experience.

Shipped an Azure experience for SAP that treats the workload — not just the VMs — as the unit of work, giving SAP teams a control plane that respects their operational reality and unlocks the Azure platform underneath.

Results

Outcomes.

Workload

SAP-aware surfaces

Azure UX built around the SAP workload as the primary object.

Audience

Enterprise basis teams

Designed for the SAP operators inside Fortune 500 customers.

Continuity

Risk-reduced operations

Provisioning, scaling, and lifecycle moments made safer by design.

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